Monthly Insights & Musings

Personal Branding, Part II

Personal Branding, Part II

Here’s my personal branding motto: Don’t let your virtual-world persona write a check that your real-world self can’t cash! So welcome to Part II of my personal branding blog. In Part I, we examined the history of personal branding, and we talked about the importance...

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Discovering Your Natural Leadership Ability

Discovering Your Natural Leadership Ability

Have you ever organized a birthday party for your six-year-old, served as beer pong captain for your fraternity, taken charge of a department meeting at work, or headed up a sub-committee for the annual Halloween parade in your hometown? If so, then call it what you...

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Smile, and the World Smiles with you!

Smile, and the World Smiles with you!

Have you heard that adage before? My grandmother used to say it to me when I was a little girl. I was evidently a very smiley kid (or so said all my relatives), and that habit has followed me into adulthood. I truly love to smile, and I believe I’ve benefitted,...

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Are You “On Duty” 24/7?

Are You “On Duty” 24/7?

Over the holidays, I received a great question from a reader in Brooklyn, NY, and I thought I would share it in this week’s blog. I think we can all relate to her dilemma: I recently started a job at a new company where the entire team frequently communicates over...

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New to the Job? Four Crucial Pointers to Help You Succeed

New to the Job? Four Crucial Pointers to Help You Succeed

Wow! It must be the New Year, because I’ve been receiving a lot of questions from readers who’ve just started new jobs and are looking for advice. We’ve all been there. It’s your first day, and you’re not even sure where to hang your jacket. Or whether it’s OK to use...

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How to Negotiate a Fair Starting Salary

How to Negotiate a Fair Starting Salary

Hey! How much money do you make? What’s your take home pay? You got a raise? What’d they give you? You’re expecting a bonus this year? Like how much? Most likely, these are questions you’ve never been asked, because in our culture, we view them invasive and impolite....

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Upping Your Customer Service Quotient

Upping Your Customer Service Quotient

Hello there, you Customer Service Expert, you! But why would I call you an expert? For starters, you've been a customer all your life. Since you were a little kid, you've been buying stuff, going to the movies, paying bills, eating in restaurants, getting your teeth...

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