The tone of your voice—that is, its quality and the emotions it conveys—is capable of sending a stronger message than your actual words. Every time you open your mouth, your tone will reveal whether you’re confident, uncertain, bored, annoyed, stressed-out,...
Last year, on a television talk show in Los Angeles, many eons into my career as a communication trainer, I was introduced (unbeknownst to me beforehand) as “the handshake guru.” I have to admit that I felt a little bit embarrassed, but I definitely appreciated the...
Among other (probably less positive) monikers, we could call 2020 “The Year of Zoom,” as it seems businesses are doing everything via video calls these days. And job interviews are no exception. In my training with job seekers around the country (which I’m mostly...
It’s probably safe to say that video meetings for business (and sometimes even for personal life) are here to stay. Whether it’s an internal meeting within the marketing department, a sales meeting with an important client, or a virtual “happy hour” meetup with your...
No matter how hard you work to gain respect at your workplace, if you don’t have influential body language, you’re likely to send a weak (or maybe even confusing) message, possibly throwing all your hard work right out the window. In face-to-face communication, one...
While there might be a hundred reasons why you might get a new boss at work (and let’s face it: a lot of ‘em are born out of messy situations), there are really only a couple of places your new boss can come from. Either management promotes a current employee from...
