Oct 26, 2021
Have you ever felt like you can’t trust your gut? Are you likely to question your thoughts and actions, often afraid you’re just not good enough? These could be signs you’re not the most confident version of yourself. Being confident is not about being the loudest,...
Mar 9, 2021
Special note: Hi, everyone! This is the first time I’ve ever posted an article from another writer. (I’ve received many submissions, but I’ve always turned them down—I’m just too picky!) However, this time was different. I’d like to introduce you to Carley...
Sep 22, 2020
Hi, and welcome to Part 2 of my article on writing! I’m happy you’re here. In case you missed Part 1, here’s what we discussed: 1.) mindset, 2.) keeping your readers’ needs front and center, and 3.) how to overcome writer’s block. Today, I’m going to cover two more...
Sep 1, 2020
Writing! Love it or hate it, but you’re probably doing it. And you may even find yourself doing a whole lot more of it, now that you’re conducting far fewer (or possibly zero) face-to-face meetings with your customers and colleagues. Many of you know that I...
Aug 11, 2020
You probably know people who always say or do the right thing at the right moment, and never seem to lose their cool. Whether it’s while facing an angry customer, uncooperative co-worker, snarky employee, or cranky boss, they never stammer, stumble, or get...
Apr 7, 2020
Hello, friends! I hope you’re staying healthy and happy, and that you’re practicing social distancing, sheltering in place, going out only for essential errands, and wearing a mask when you venture into public. It’s the right thing to do, so let’s all do it! On...