Apr 24, 2018
We have all experienced it at one point or another in our careers: new management comes in, and suddenly a surge of closed-door meetings has the office buzzing. Or, a new supervisor is hired, and you quickly sense tension throughout your department. Sometimes you...
Dec 12, 2017
Hello there, you Customer Service Expert, you! But why would I call you an expert? For starters, you’ve been a customer all your life. Since you were a little kid, you’ve been buying stuff, going to the movies, paying bills, eating in restaurants, getting...
Oct 31, 2017
Group projects. You either love ‘em (Oh, good—I get to hang out with my co-workers every Tuesday for the next four months!), or you hate ‘em (Oh, rats—I have to hang out with my co-workers every Tuesday for the next four months!). Whether you’re a manager, a...
Oct 17, 2017
Ho-hum. Sigh. Yawn. Another time management article, you say? Yes, I say. Why, you say? Because managing your time effectively is one of the most valuable skills you can master, I say, so let’s stop chatting while I write this article! Okaaaay, you say, but reading...
Oct 3, 2017
Hey there! When’s the last time you actually attended a class and learned something new? I’m talking about any class—it could be a weekend CPR/First Aid class at the local Red Cross. Or a gardening class at the YWCA. Or a professional seminar on management and...
Sep 5, 2017
Do you sometimes feel as if your brain just won’t relax and take a break? I sometimes feel that way—especially when I wake up at 4am and really want (and need) to go back to sleep, but my mind just won’t cooperate. I may as well get up and do something...
