Writing! Love it or hate it, but you’re probably doing it. And you may even find yourself doing a whole lot more of it, now that you’re conducting far fewer (or possibly zero) face-to-face meetings with your customers and colleagues. Many of you know that I...
You probably know people who always say or do the right thing at the right moment, and never seem to lose their cool. Whether it’s while facing an angry customer, uncooperative co-worker, snarky employee, or cranky boss, they never stammer, stumble, or get...
Among other (probably less positive) monikers, we could call 2020 “The Year of Zoom,” as it seems businesses are doing everything via video calls these days. And job interviews are no exception. In my training with job seekers around the country (which I’m mostly...
Hey there! How’s your mojo doing these days? You know, your mojo. Have you checked yours lately? Let’s take a look together. It’s a natural law, and it goes like this: Be good to your mojo and your mojo’ll be good to you. If you want your mojo all up and...
No matter how hard you work to gain respect at your workplace, if you don’t have influential body language, you’re likely to send a weak (or maybe even confusing) message, possibly throwing all your hard work right out the window. In face-to-face communication, one...
Where did the time go? And what happened to all the plans we made last January? You know — the ones that were going to make 2019 our best year yet? Relax. We’re all in the same boat. There’s really nothing we can do now about those 2019 plans that got sidetracked —...
